Careers & Jobs

[FULL TIME] Digital Campaign Manager 

You’re obsessed with keeping things running smoothly to ensure efficiency and effectiveness. You crave for an experience that challenges you day in and day out and exposes you to multiple areas of the business. Try and Review is looking for an exceptional Campaign Manager with excellent project coordination and management skills. We need a proactive person to manage our client’s campaign execution and ensure our campaign coordinator team is well supported. If you’re highly energetic and driven and want to gain experience in both client and operations, this could be the perfect role for you!

Responsibilities:

  • Be the first point of contact of our clients from leading FMCG, beauty and luxury brands (L'Oreal, Beiersdorf, Suntory, Unilever, P&G, Kimberly Clark...) during our Try & Review campaigns running
  • Be responsible for the Try and Review campaign set-up and execution to satisfy our clients expectations ie. meet agreed deadlines, target KPIs and agreed budget
  • Manage online ads campaigns and be the 1st point of contact with our external online ads agency. Be responsible for the monitoring of the advertising costs and their alignment with our targets and benchmarks
  • Be responsible for internal reporting of campaign roadblocks or difficulties in achieving agreed KPIS. Be proactive by notifying the management with recommendations
  • Produce post-campaign report to be sent to client
  • Manage 1 or 3 campaign coordinators responsible for the execution of the campaigns

Requirements:

  • Diploma/Degree in Marketing
  • Min 3 to 5 years of experience in project management ideally in a digital marketing field
  • Experience in ecommerce, media, digital agency and preferably in the FMCG space would be a plus


Skills: 

  • Excellent written and communication English skills
  • Excellent interpersonal and communication skills; mature and engaging personality with the ability to build relationships with customers with diplomacy and patience
  • Highly result-oriented with the ability to work under pressure and meet targets.
  • Good planning and analytical skills, organized and process driven
  • Strong organizational and time management skills
  • A good knowledge and understanding of online/digital business
  • High level of self-motivation, energy and accountability; ability to work both independently and as a team in a fast-paced working environment
  • Entrepreneurial mindset: Hands-on, agile and someone who takes initiative.
  • Very good command of Google Suite tools and any other project management tool
  • High fluency in spoken and written Tagalog, Cantonese, Bahasa, Thai or Vietnamese is a plus
  • A good team player with positive attitude and excellent communication and interpersonal skills
  • Start-up lover and willing to grow with the company

Salary: SGD 2,500 to 4,500 - based on location and experience.

Please apply for this position by filling up the form HERE.

Try and Review is looking for a senior leader to manage its Campaign Team and run the Operations. This person will report to the Founding Team of the business and will be responsible for building and maintaining a strong and thriving campaign team. The focus of the Campaign and Ops function is to guarantee client satisfaction through a relentless focus on best-in-class User Generated Content (UGC) campaign execution and operations. The success of the team is measured on overall post-campaign client satisfaction as well as client retention. If you’re obsessed with problem solving, and keeping things running smoothly to ensure efficiency and if you crave for an experience that challenges you day in and day out and exposes you to multiple areas of the business, this job is for you.

The job includes:

Lead Client Success Team

  • Managing a team of Campaign Managers/Coordinators, who are responsible for the execution of our Try and Review campaigns using our UGC collection best practices and processes.
  • Guarantee the attainment of  100% of campaign KPIs agreed with clients within timeline
  • Staff planning, allocation and utilization management
  • Mentor, coach and help train Campaign Managers/Coordinators to help them grow in their current role as well as assist in career-pathing inside our organization
  • Evangelise Try and Review’s vision and positioning on the market

Drive Smooth Operations

  • Be responsible for the development and continuous improvement of processes, tools and systems to improve the quality of service to clients and optimize workflows
  • Contribute to the improvement of product design based on client/market feedback
  • Consult with other teams (marketing/sales) to make sure mutual objectives are met in support of client satisfaction
  • Be the voice of the clients back to the Founding Team and Sales Team to make sure Try & Review services are always in line with the client/market expectations and needs

What we are looking for:

Skills

  • Proven track record of providing top-notch service to customers/clients/accounts including meeting or exceeding KPIs and objectives
  • Minimum five years’ experience managing projects and teams (local and remote)
  • Passionate about problem solving and solutions implementation
  • Strong analytic background for both internal business analytics and consultation to clients.
  • Subject matter expertise in general marketing, digital marketing, CRM, social technologies, eCommerce and/or Web 2.0 technologies.
  • Exceptional communication (written and verbal) and interpersonal skills with outstanding command of English for collaboration across interdependent functions/teams and consultation to clients.
  • Senior presence, for both internal and client executive interactions with highest degree of initiative, courtesy and professionalism
  • Ability to provide critical feedback on new operational protocols and to make suggestions for improvement.
  • Passion for people - developing, mentoring, training and up leveling skills

Personality

  • Strong organizational skills and the ability to multitask/prioritize in a fast paced, dynamic work environment.
  • Extremely detailed-oriented, rigorous, sharp, quick and data-driven thinking
  • Friendly and empathetic team leader with positive mindset
  • Resourceful, assertive, independent, proactive, problem-solver and result-oriented. 
  • Resilient. Able to withstand or recover quickly from difficult conditions
  • Start-up lover and willing to grow with the same company

Nice to have:

  • Experience utilizing any project Management Software, Zendesk, Google sheet and slides, Hubspot + any tools in support of customer analysis, tracking and interactions

Salary: S$6,500 to S$9,000 based on experience

Please apply for this position by submitting your cover letter and resume here.

[FULL TIME] Digital Campaigns Coordinator

Try and Review is looking for a passionate, reliable, and highly organized individual to handle digital Try & Review campaigns execution in a highly qualitative manner to ensure clients’ satisfaction. We need a candidate who can work independently and in a team in a fast-paced environment. Here, you will be working side by side with a Campaign Manager contributing to the rapid growth of our start-up. This is the perfect opportunity for you to build your online media expertise within a promising startup in the digital industry! 

Job Description:

  • Be responsible for the campaign set-up on our website (creation of product pages, brand pages, recruitment survey, display campaign...)
  • Be in charge of the recruitment of qualified testers (creation of emails, SMS and social ads)
  • Be responsible for the filtering and selection of qualified testers based on selected criteria
  • Be in charge of delivering the campaign within timeline and budget
  • Be the first point of contact of our testers and reviewers and be responsible of the collection of guaranteed reviews, photos and videos
  • Perform post-campaign data analysis from data collected during campaign and reports production
  • Candidate can be based in Singapore or work remotely from any countries is SEA.

Requirements:

  • Fresh graduates. Business/Marketing Degree/Diploma holder
  • High fluency in spoken and written English
  • A good knowledge and understanding of online/digital business
  • High level of self-motivation, energy and accountability; ability to work both independently and remotely
  • Good planning skills, organized and process driven
  • Excellent interpersonal and communication skills; mature and engaging personality
  • Highly result-oriented with the ability to work under pressure and meet targets.
  • Entrepreneurial mindset: curiosity, adventurous and ready to work in a growing team
  • Very good command of Google tools (Gmail, Sheets and Slides)
  • High fluency in spoken and written Tagalog, Cantonese, Bahasa, Thai or Vietnamese is a plus

Salary: SGD 1,000 to 3,000 - based on location and experience.

Please apply for this position by filling up the form HERE.

Try and Review is looking for a highly creative, data-driven and digital-savvy talented individual to manage the marketing strategy of TryandReview.com and join our rapidly growing team in Singapore as Marketing Lead. The ideal candidate thrives working in a fast-paced start-up environment and is able to hit the ground running.

The Marketing Lead will drive our digital marketing strategy and own all marketing functions from strategy, traffic and acquisition, community engagement, PR, events, partnerships, content and more. Our Marketing Lead will have to multitask across many projects and must have experience in leading a digital marketing strategy, and a passion for digital tools & technologies

The focus of our Marketing Lead will be to hit our digital marketing KPIs, including user acquisition, retention and engagement on our website and mobile app.

Our Marketing Lead should be ready to roll-up his sleeves, think out of the box and get the job done. The position will be reporting directly to the co-founders of the business. The Marketing Lead will work closely with different teams to ensure consistency through all digital marketing channels. The Marketing Lead should also provide forward-thinking ideas to build and maintain a strong brand online presence.

 

Responsibilities

  • Plan, formulate and execute TryandReview.com digital marketing strategy and marketing campaigns to drive brand awareness, user acquisition, retention and engagement
  • Manage a team of talented and dedicated marketing professionals and utilize a range of digital marketing techniques including SEO, paid search, social media, display, sms and email for the acquisition and awareness campaigns
  • Drive the content strategy across various platforms and countries and be responsible for the growth of our organic ranking and traffic
  • Be responsible for the marketing planning and budgeting of strategic and tactical projects
  • Build partnerships with key industry players, agencies and vendors to drive TryandReview.com growth
  • Use data and analytical tools to constantly evaluate and improve the performance of marketing campaigns
  • Evaluate emerging trends, latest technologies and best practices to stay ahead of the competition
  • Prepare and monitor the marketing budget on a monthly, quarterly and annual basis and be responsible for the allocation of funds to the most performant channels

 

Skills & Experience:

  • Diploma/Degree with majors in Business, Marketing or Digital Marketing
  • Min 5-years of proven experience developing and executing marketing strategies and campaigns including on mobile
  • Expertise in SEO, SEM, Social Media, Digital content management
  • Highly creative with experience in running digital and offline campaigns
  • Displays a relentless attitude when it comes to experimentation and A/B testing
  • Proficient in use of latest digital and analytics tools with working knowledge of other marketing automation platforms and digital marketing
  • Excellent written and communication skills
  • Thrives in a agile, fast-paced working environment with excellent time management and organizational skills
  • Experience with mobile app marketing including tracking conversion rates, implementing paid search and SEO strategies/campaigns

Salary: S$ 6,000 to S$ 8,000 - based on experience.

   Please apply for this position by submitting your cover letter and resume HERE

 

We are looking for a *self-motivated and *proactive Marketing Intern to join our marketing department. If you’re an ambitious individual who wants to build a career in SEO and content marketing, then we want to work with you. 

In addition to being an excellent communicator, you should have excellent multitasking and organizational abilities. The successful candidate will also have in-depth knowledge of marketing techniques and social media platforms.

Try and Review Awards is an event to recognise and reward top brands that have been selected and reviewed by our members.  The winners will be presented with the Try and Review Award Badge that symbolizes recognition, credibility, and high ratings by member reviews. Companies who participate in this event will have the opportunity to increase their brand visibility, image and product awareness.

Responsibilities:

  • Define a consistent communication plan (EDM, Social Media, Blog, event,...)
  • Create innovative B2B and B2C communication materials to promote it 
  • Add all the products submitted by participating brands onto TryandReview.com 
  • Manage T&R’s blogs posts (translation, posting, planning)
  • Respond to all messages, emails, comments on our social media accounts 
  • Organise T&R Award ceremony
  • Perform the marketing campaigns analysis weekly report (Google analytics)
  • Manage a dedicated T&R Awards budget

Requirements:

  • Ability to work with tight deadlines
  • Familiarity with email marketing and social media platforms.
  • Good understanding of the latest marketing trends and techniques.
  • Strong desire to learn along with the professional drive.
  • Excellent verbal and written communication skills.
  • Must have a passion for marketing.
  • Excellent knowledge of MS Office.
  • Outstanding multitasking abilities.
  • Ability to take direction and absorb information quickly.
  • Great team and multi-cultural spirit 

Please apply for this position by filling up the form HERE

We are looking for a skilled Key Account Manager to oversee the company's relationship with its most important clients. The ideal candidate will be apt to build strong relationships with strategic customers. You will be able to identify needs and requirements to promote our company’s solutions and achieve mutual satisfaction. The goal is to contribute in sustaining and growing our business to achieve long-term success.

 

Key Responsibilities

  • Work hand-in-hand with the Head of Client Solutions to support them in sustaining and reinforcing existing relationships with current or past clients
  • Prepare clients’ meetings and send meetings follow-ups
  • Acquire a thorough understanding of key customer needs and requirements to be able to propose pertinent solutions that meet clients’ needs
  • Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
  • Prepare quotations for inbound request from existing clients
  • Identify upsell opportunities and play an integral part in generating new sales that will turn into long-lasting relationships
  • Be responsible for the maintenance of our rate cards, presentation decks and the preparation of specific case studies upon request
  • Prepare regular reports of sales progress and forecasts to internal stakeholders
  • Serve as the link of communication between key clients and internal teams if needed and assist the campaign team (when necessary) to ensure the correct products and services are being delivered to clients
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust
  • Competition monitoring, analysis and reporting 

 

Requirements:

  • Proven experience as key account manager - minimum 3 to 5 years
  • Previous experience in sales and providing solutions based on customer needs
  • Ecommerce or digital media experience would be a huge plus
  • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
  • Excellent organizational skills
  • Ability in problem-solving and negotiation
  • Flexible, collaborative and team-oriented
  • Comfortable taking initiative and working independently
  • Ability to manage multiple clients, prioritize workload and effectively manage time while meeting client's deadlines.
  • Entrepreneurial mindset and ready to work independently and remotely 
  • Ability to work in a start-up environment of continuous change and rapid growth
  • Fluency in spoken and written Bahasa and English

 

Salary: attractive salary package + sales commission based on quotas achievement

Please apply for this position by filling up the form HERE.


 

Careers & Jobs

Join Try & Review to be part of a growing team of open-minded individuals eager to expand their knowledge and experience!

[FULL TIME] Digital Campaign Manager 

You’re obsessed with keeping things running smoothly to ensure efficiency and effectiveness. You crave for an experience that challenges you day in and day out and exposes you to multiple areas of the business. Try and Review is looking for an exceptional Campaign Manager with excellent project coordination and management skills. We need a proactive person to manage our client’s campaign execution and ensure our campaign coordinator team is well supported. If you’re highly energetic and driven and want to gain experience in both client and operations, this could be the perfect role for you!

Responsibilities:

  • Be the first point of contact of our clients from leading FMCG, beauty and luxury brands (L'Oreal, Beiersdorf, Suntory, Unilever, P&G, Kimberly Clark...) during our Try & Review campaigns running
  • Be responsible for the Try and Review campaign set-up and execution to satisfy our clients expectations ie. meet agreed deadlines, target KPIs and agreed budget
  • Manage online ads campaigns and be the 1st point of contact with our external online ads agency. Be responsible for the monitoring of the advertising costs and their alignment with our targets and benchmarks
  • Be responsible for internal reporting of campaign roadblocks or difficulties in achieving agreed KPIS. Be proactive by notifying the management with recommendations
  • Produce post-campaign report to be sent to client
  • Manage 1 or 3 campaign coordinators responsible for the execution of the campaigns

Requirements:

  • Diploma/Degree in Marketing
  • Min 3 to 5 years of experience in project management ideally in a digital marketing field
  • Experience in ecommerce, media, digital agency and preferably in the FMCG space would be a plus


Skills: 

  • Excellent written and communication English skills
  • Excellent interpersonal and communication skills; mature and engaging personality with the ability to build relationships with customers with diplomacy and patience
  • Highly result-oriented with the ability to work under pressure and meet targets.
  • Good planning and analytical skills, organized and process driven
  • Strong organizational and time management skills
  • A good knowledge and understanding of online/digital business
  • High level of self-motivation, energy and accountability; ability to work both independently and as a team in a fast-paced working environment
  • Entrepreneurial mindset: Hands-on, agile and someone who takes initiative.
  • Very good command of Google Suite tools and any other project management tool
  • High fluency in spoken and written Tagalog, Cantonese, Bahasa, Thai or Vietnamese is a plus
  • A good team player with positive attitude and excellent communication and interpersonal skills
  • Start-up lover and willing to grow with the company

Salary: SGD 2,500 to 4,500 - based on location and experience.

Please apply for this position by filling up the form HERE.

Try and Review is looking for a senior leader to manage its Campaign Team and run the Operations. This person will report to the Founding Team of the business and will be responsible for building and maintaining a strong and thriving campaign team. The focus of the Campaign and Ops function is to guarantee client satisfaction through a relentless focus on best-in-class User Generated Content (UGC) campaign execution and operations. The success of the team is measured on overall post-campaign client satisfaction as well as client retention. If you’re obsessed with problem solving, and keeping things running smoothly to ensure efficiency and if you crave for an experience that challenges you day in and day out and exposes you to multiple areas of the business, this job is for you.

The job includes:

Lead Client Success Team

  • Managing a team of Campaign Managers/Coordinators, who are responsible for the execution of our Try and Review campaigns using our UGC collection best practices and processes.
  • Guarantee the attainment of  100% of campaign KPIs agreed with clients within timeline
  • Staff planning, allocation and utilization management
  • Mentor, coach and help train Campaign Managers/Coordinators to help them grow in their current role as well as assist in career-pathing inside our organization
  • Evangelise Try and Review’s vision and positioning on the market

Drive Smooth Operations

  • Be responsible for the development and continuous improvement of processes, tools and systems to improve the quality of service to clients and optimize workflows
  • Contribute to the improvement of product design based on client/market feedback
  • Consult with other teams (marketing/sales) to make sure mutual objectives are met in support of client satisfaction
  • Be the voice of the clients back to the Founding Team and Sales Team to make sure Try & Review services are always in line with the client/market expectations and needs

What we are looking for:

Skills

  • Proven track record of providing top-notch service to customers/clients/accounts including meeting or exceeding KPIs and objectives
  • Minimum five years’ experience managing projects and teams (local and remote)
  • Passionate about problem solving and solutions implementation
  • Strong analytic background for both internal business analytics and consultation to clients.
  • Subject matter expertise in general marketing, digital marketing, CRM, social technologies, eCommerce and/or Web 2.0 technologies.
  • Exceptional communication (written and verbal) and interpersonal skills with outstanding command of English for collaboration across interdependent functions/teams and consultation to clients.
  • Senior presence, for both internal and client executive interactions with highest degree of initiative, courtesy and professionalism
  • Ability to provide critical feedback on new operational protocols and to make suggestions for improvement.
  • Passion for people - developing, mentoring, training and up leveling skills

Personality

  • Strong organizational skills and the ability to multitask/prioritize in a fast paced, dynamic work environment.
  • Extremely detailed-oriented, rigorous, sharp, quick and data-driven thinking
  • Friendly and empathetic team leader with positive mindset
  • Resourceful, assertive, independent, proactive, problem-solver and result-oriented. 
  • Resilient. Able to withstand or recover quickly from difficult conditions
  • Start-up lover and willing to grow with the same company

Nice to have:

  • Experience utilizing any project Management Software, Zendesk, Google sheet and slides, Hubspot + any tools in support of customer analysis, tracking and interactions

Salary: S$6,500 to S$9,000 based on experience

Please apply for this position by submitting your cover letter and resume here.

[FULL TIME] Digital Campaigns Coordinator

Try and Review is looking for a passionate, reliable, and highly organized individual to handle digital Try & Review campaigns execution in a highly qualitative manner to ensure clients’ satisfaction. We need a candidate who can work independently and in a team in a fast-paced environment. Here, you will be working side by side with a Campaign Manager contributing to the rapid growth of our start-up. This is the perfect opportunity for you to build your online media expertise within a promising startup in the digital industry! 

Job Description:

  • Be responsible for the campaign set-up on our website (creation of product pages, brand pages, recruitment survey, display campaign...)
  • Be in charge of the recruitment of qualified testers (creation of emails, SMS and social ads)
  • Be responsible for the filtering and selection of qualified testers based on selected criteria
  • Be in charge of delivering the campaign within timeline and budget
  • Be the first point of contact of our testers and reviewers and be responsible of the collection of guaranteed reviews, photos and videos
  • Perform post-campaign data analysis from data collected during campaign and reports production
  • Candidate can be based in Singapore or work remotely from any countries is SEA.

Requirements:

  • Fresh graduates. Business/Marketing Degree/Diploma holder
  • High fluency in spoken and written English
  • A good knowledge and understanding of online/digital business
  • High level of self-motivation, energy and accountability; ability to work both independently and remotely
  • Good planning skills, organized and process driven
  • Excellent interpersonal and communication skills; mature and engaging personality
  • Highly result-oriented with the ability to work under pressure and meet targets.
  • Entrepreneurial mindset: curiosity, adventurous and ready to work in a growing team
  • Very good command of Google tools (Gmail, Sheets and Slides)
  • High fluency in spoken and written Tagalog, Cantonese, Bahasa, Thai or Vietnamese is a plus

Salary: SGD 1,000 to 3,000 - based on location and experience.

Please apply for this position by filling up the form HERE.

Try and Review is looking for a highly creative, data-driven and digital-savvy talented individual to manage the marketing strategy of TryandReview.com and join our rapidly growing team in Singapore as Marketing Lead. The ideal candidate thrives working in a fast-paced start-up environment and is able to hit the ground running.

The Marketing Lead will drive our digital marketing strategy and own all marketing functions from strategy, traffic and acquisition, community engagement, PR, events, partnerships, content and more. Our Marketing Lead will have to multitask across many projects and must have experience in leading a digital marketing strategy, and a passion for digital tools & technologies

The focus of our Marketing Lead will be to hit our digital marketing KPIs, including user acquisition, retention and engagement on our website and mobile app.

Our Marketing Lead should be ready to roll-up his sleeves, think out of the box and get the job done. The position will be reporting directly to the co-founders of the business. The Marketing Lead will work closely with different teams to ensure consistency through all digital marketing channels. The Marketing Lead should also provide forward-thinking ideas to build and maintain a strong brand online presence.

 

Responsibilities

  • Plan, formulate and execute TryandReview.com digital marketing strategy and marketing campaigns to drive brand awareness, user acquisition, retention and engagement
  • Manage a team of talented and dedicated marketing professionals and utilize a range of digital marketing techniques including SEO, paid search, social media, display, sms and email for the acquisition and awareness campaigns
  • Drive the content strategy across various platforms and countries and be responsible for the growth of our organic ranking and traffic
  • Be responsible for the marketing planning and budgeting of strategic and tactical projects
  • Build partnerships with key industry players, agencies and vendors to drive TryandReview.com growth
  • Use data and analytical tools to constantly evaluate and improve the performance of marketing campaigns
  • Evaluate emerging trends, latest technologies and best practices to stay ahead of the competition
  • Prepare and monitor the marketing budget on a monthly, quarterly and annual basis and be responsible for the allocation of funds to the most performant channels

 

Skills & Experience:

  • Diploma/Degree with majors in Business, Marketing or Digital Marketing
  • Min 5-years of proven experience developing and executing marketing strategies and campaigns including on mobile
  • Expertise in SEO, SEM, Social Media, Digital content management
  • Highly creative with experience in running digital and offline campaigns
  • Displays a relentless attitude when it comes to experimentation and A/B testing
  • Proficient in use of latest digital and analytics tools with working knowledge of other marketing automation platforms and digital marketing
  • Excellent written and communication skills
  • Thrives in a agile, fast-paced working environment with excellent time management and organizational skills
  • Experience with mobile app marketing including tracking conversion rates, implementing paid search and SEO strategies/campaigns

Salary: S$ 6,000 to S$ 8,000 - based on experience.

   Please apply for this position by submitting your cover letter and resume HERE

 

We are looking for a *self-motivated and *proactive Marketing Intern to join our marketing department. If you’re an ambitious individual who wants to build a career in SEO and content marketing, then we want to work with you. 

In addition to being an excellent communicator, you should have excellent multitasking and organizational abilities. The successful candidate will also have in-depth knowledge of marketing techniques and social media platforms.

Try and Review Awards is an event to recognise and reward top brands that have been selected and reviewed by our members.  The winners will be presented with the Try and Review Award Badge that symbolizes recognition, credibility, and high ratings by member reviews. Companies who participate in this event will have the opportunity to increase their brand visibility, image and product awareness.

Responsibilities:

  • Define a consistent communication plan (EDM, Social Media, Blog, event,...)
  • Create innovative B2B and B2C communication materials to promote it 
  • Add all the products submitted by participating brands onto TryandReview.com 
  • Manage T&R’s blogs posts (translation, posting, planning)
  • Respond to all messages, emails, comments on our social media accounts 
  • Organise T&R Award ceremony
  • Perform the marketing campaigns analysis weekly report (Google analytics)
  • Manage a dedicated T&R Awards budget

Requirements:

  • Ability to work with tight deadlines
  • Familiarity with email marketing and social media platforms.
  • Good understanding of the latest marketing trends and techniques.
  • Strong desire to learn along with the professional drive.
  • Excellent verbal and written communication skills.
  • Must have a passion for marketing.
  • Excellent knowledge of MS Office.
  • Outstanding multitasking abilities.
  • Ability to take direction and absorb information quickly.
  • Great team and multi-cultural spirit 

Please apply for this position by filling up the form HERE

We are looking for a skilled Key Account Manager to oversee the company's relationship with its most important clients. The ideal candidate will be apt to build strong relationships with strategic customers. You will be able to identify needs and requirements to promote our company’s solutions and achieve mutual satisfaction. The goal is to contribute in sustaining and growing our business to achieve long-term success.

 

Key Responsibilities

  • Work hand-in-hand with the Head of Client Solutions to support them in sustaining and reinforcing existing relationships with current or past clients
  • Prepare clients’ meetings and send meetings follow-ups
  • Acquire a thorough understanding of key customer needs and requirements to be able to propose pertinent solutions that meet clients’ needs
  • Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
  • Prepare quotations for inbound request from existing clients
  • Identify upsell opportunities and play an integral part in generating new sales that will turn into long-lasting relationships
  • Be responsible for the maintenance of our rate cards, presentation decks and the preparation of specific case studies upon request
  • Prepare regular reports of sales progress and forecasts to internal stakeholders
  • Serve as the link of communication between key clients and internal teams if needed and assist the campaign team (when necessary) to ensure the correct products and services are being delivered to clients
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust
  • Competition monitoring, analysis and reporting 

 

Requirements:

  • Proven experience as key account manager - minimum 3 to 5 years
  • Previous experience in sales and providing solutions based on customer needs
  • Ecommerce or digital media experience would be a huge plus
  • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
  • Excellent organizational skills
  • Ability in problem-solving and negotiation
  • Flexible, collaborative and team-oriented
  • Comfortable taking initiative and working independently
  • Ability to manage multiple clients, prioritize workload and effectively manage time while meeting client's deadlines.
  • Entrepreneurial mindset and ready to work independently and remotely 
  • Ability to work in a start-up environment of continuous change and rapid growth
  • Fluency in spoken and written Bahasa and English

 

Salary: attractive salary package + sales commission based on quotas achievement

Please apply for this position by filling up the form HERE.